Deal origination software: what it can do about relationships, and what it cannot

Deal origination software is sold as a solution to a problem that is mostly not a software problem. Origination is relationships built over years and a reputation that takes about three of them, and no product shortens that. What software genuinely does is stop the work being lost, make it measurable, and remove the excuse for not doing it. This page sets out the three things it does and the one it cannot.

It stops relationship work being lost

Who was met, when, what was discussed and who introduced them. Three years of conversations held in one partner's memory leaves with that partner, and that is the single largest avoidable loss in a small firm. Recording it is one entry per conversation and it converts a personal asset into a firm one.

It makes the channel comparison possible

With source recorded at entry, a firm can say which channel produced what over a period long enough to mean something. Without it, the resourcing argument is settled by whoever is most confident in the partners' meeting, which is not correlated with being right.

It removes the excuse of not knowing who to call

A last-contact date turns a static list of relationships into a queue: who has not been spoken to in six months, sorted. That is the difference between origination as an intention and origination as a weekly hour, and it is entirely mechanical.

What it cannot do

Produce the reputation. Being the firm that owners in one niche have heard of takes published work and years of conversations that produce nothing measurable, and a tool that promises to shortcut that is selling a list. The software is what stops the three years being wasted, not what replaces them.

Questions people ask about deal origination software

Can software originate deals?

No. It stops relationship work being lost, makes channels comparable and turns the list into a queue. The reputation still takes years.

What is the highest-return thing it does?

Converting a partner's personal network into a firm asset that survives them leaving.

Is a database the same thing?

No. A database finds companies; origination software remembers your own conversations and decisions, which nobody else has.

Sources

Related answers

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